Direct me to a Human. Please!!
15 Sep 2010 9 Comments
in Customer Sevice, Reflections, Trials and Tribulations
Direct me to a Human: Please!
You know how many times you have had to push buttons on the phone and how long it takes to finally get to a human voice. I do, too. It happens more and more lately and the questions they ask are way too numerous. More and more I am losing touch with having human contact. I am worried about the state of this happening especially in progressive top leading countries.
Busy running in circles doing things I think need to be done, I think to myself, what if I had lost my mind and none of these things would be getting done. Then, I think, perhaps, so what? Instead of dwelling, I began to complete the rest of the tasks I have intended. I plugged in the flights to Texas and to Calgary using my aging, but still trustworthy computer. No human contact. Why do I mention no human contact when I am just making reservations for flights to and from for both cities? More
Today’s Bits and Pieces: A-16’s Cooperation and Kindly Responses
14 Jun 2008 Leave a Comment
in Clothing, Customer Sevice, Purchases and Shopping, Trials and Tribulations
The A-16 clothes size (14-16) issue is being solved. I received return emails from the managers, and the buyer for the stores.
They really do want to make their customers happy. They have been notified by me that I will be in there at the end of next week and to please have sizes I can wear and I mentioned I was bringing some friends ranging from 12-16 in sizes.
They want me to call them and tell them what to truck in, but I don’t know what to ask for, so I said, please just have some cute, up to date in style, travel pants in the sizes requested. I thanked them in advance.
I am reporting to you that they are very obliging and helpful.
Today’s Bits and Pieces: A-16 Customer Service
12 Jun 2008 Leave a Comment
in Customer Sevice, Letters, Purchases and Shopping
Dear Customer Service at the Adventure 16 Stores,
I went into our neighborhood A-16 Store as I have for many years. It is located in beautiful downtown Tarzana. It gave me my start many years ago in travel gear and I am semi-famous for my travel style.
I came home today after a very disheartening experience with my hunt in your store for the perfect pair of travel pants for our up coming travel event.
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